Zapier Agents

Zapier Agents — Zapier’s platform for creating AI agents that can reason over instructions and knowledge, browse the web, and take actions across connected business applications.

Key Features

• Agent behaviors with triggers, actions and guardrails
• Connections to Zapier’s broad application ecosystem
• Knowledge sources, live data and web browsing
• Scheduled or event-driven activity with execution history

Pricing Structure

A free plan includes a limited number of monthly activities. Pro increases activity capacity, while Enterprise adds negotiated scale, security and support. Connected applications may require separate subscriptions.

Use Performance & Case Suitability

• Inbox and calendar assistance
• Research and lead-enrichment workflows
• Updating CRM or project-management records
• Automating recurring multi-app business processes

Customization & Flexibility

• Natural-language instructions and behavior rules
• Connected apps, knowledge sources and triggers
• Workspace access, shared agents and enterprise controls

Data Handling & Privacy

Zapier publishes privacy, trust and security documentation, including enterprise compliance and audit controls. Agent access is limited by the connected accounts and permissions selected by the user.

Support & Documentation

Zapier Help Center and community; paid plans provide customer support, with enterprise account assistance.