Ultimate
Free Trial, Paid
Ultimate is a top-tier customer support automation platform, offering tools and strategies to achieve up to +60% automation across various digital support channels. Their primary focus is on delivering customized customer experiences at scale.
Key Features
- Integrations: Ultimate’s platform integrates seamlessly into your tech stack, including your CRM and back office systems
- UltimateGPT: Connect to your help center to build a bot that’s able to resolve requests, escalate to an agent if needed, and requires no training or maintenance
- Chat automation: Use an AI chatbot that collects the context and info your agents need and can speak 109 languages
- Ticket automation: Optimize workflows and enhance productivity with triage and response automation
Pricing Structure
Free version available: Yes
UltimateGPT: Prices available upon request
Generative AI, Chat and Ticket automation
Ultimate.: Prices available on request
Includes UlitmateGPT, plus Diaglogue Builder, Backend API integrations, Advanced analytics
Use Performance & Case Suitability
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109 languages
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Our easy-to-use platform was created for customer support teams in companies
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Use cases for different industries available
Customization & Flexibility
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Ultimate offers custom-built bots powered by gen AI
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Large number of integrations offers high flexibility for customers
Data Handling & Privacy
- Trust is value #1 at Ultimate
- GDPR and SOC2 type-2 compliant
Support & Documentation
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Support via online form
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Contact via email
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Documentation in form of guides and events