Relevance AI

Custom Solution Available, Freemium, Paid

Relevance AI — A platform for building and managing AI agents and multi-agent workforces that use knowledge, tools and integrations to automate business processes.

Key Features

  • No-code agent and multi-agent workforce builder
  • Knowledge, memory, scheduling and reusable tools
  • Large integration catalog plus APIs and custom actions
  • Human escalation, calling and meeting-agent capabilities

Pricing Structure

A free plan provides limited actions. Pro and Team tiers add capacity and collaboration, while Enterprise is negotiated; annual billing may reduce effective monthly prices.

Use Performance & Case Suitability

  • Sales and customer-service agents
  • Research and operations automation
  • Internal knowledge assistants
  • Coordinating specialist agents across a process

Customization & Flexibility

  • Agent instructions, knowledge bases and custom tools
  • APIs, model providers and bring-your-own-key options
  • Team roles, approval paths and enterprise governance

Data Handling & Privacy

Relevance AI states that customer data is not used for model training and advertises SOC 2 Type II, GDPR and regional storage controls. Third-party models and integrations may have separate terms.

Support & Documentation

Community and ticket support; paid tiers add priority service, and enterprise plans include dedicated support.

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