Otter.ai
Custom Solution Available, Freemium
Otter.ai employs an AI Meeting Assistant to transcribe meetings, extract action items, automate meeting summaries, and engage in interactive chat for meeting insights.
Key Features
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Meeting assistant: Get automated meeting notes, transcripts and summaries with action items
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Contextual Connection: Links related meetings and notes
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Chat Interface: Get answers and generate content like emails and status updates
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Integrations: Auto-joins Zoom, Google Meet and Microsoft Teams and integrates with tools such as Salesforce, HubSpot etc.
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Browser extension: Chrome extension
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Mobile app for iOS and Android
Pricing Structure
Free version available: Yes
AI meeting assistan, Otter AI Chat, 300 monthly transcription minutes; 30 minutes per conversation; Import and transcribe 3* audio or video files lifetime
Pro:$16.99/user/month (billed monthly) or $10/user/month 41% off when billed annually
Everything in “Basic”, plus add teammates to your workspace, Team features: shared custom vocabulary; tag speakers; assign action items to teammates, Advanced search, export, and playback, 1200 monthly transcription minutes; 90 minutes per conversation, Import and transcribe 10* audio or video files per month
Business: $30/user/month (billed monthly) or $20/user/month 33% off when billed annually
Everything in “Pro”, plus Admin features: usage analytics, prioritized support, Joins up to 3 concurrent virtual meetings to automatically write and share notes, 6000 monthly transcription minutes; 4 hours per conversation, Import and transcribe unlimited* audio or video files
Enterprise: Custom price
Everything in “Business”, plus Single Sign-On (SSO), Organization-wide deployment, Domain capture, OtterPilot™ for Sales, Advanced security and compliance controls
Use Performance & Case Suitability
- Solutions for Business, Sales, Education, Media and for transcriptions available
Customization & Flexibility
- Otter.ai offers integration with various meeting tools, making the use of the service highly flexible
Data Handling & Privacy
- SOC 2 TYPE 2, GDPR, VPAT and CCPA compliant
- No personal identifiable information is shared for advertising
- Security policies are created based on the ISO 27001/2 framework
Support & Documentation
- Support via email and chatbot